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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

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We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We typically ship within 24 hours. Due to the nature of most products being handmade, this may vary. We typically ship via USPS. Most orders take 3-7 days to arrive to you.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for orders over $50.

No we do not ship internationally at this time.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Most Sarah Belle pieces are made with gold plate over brass. Plating is a process of bonding gold to a base metal to create a quality, long-wearing piece with proper care. Gold plating offers the look of gold at a much lower cost.

Some items are made of 12, 14 or 24kt gold-filled materials. Gold-filled is constructed in two or three layers using a base metal of jewelers’ brass. A gold alloy is then bonded to one or both surfaces of the brass core with heat and pressure. Unlike plated metals, gold-filled is legally required to contain 5% or 1/20 gold by weight. Gold-filled items are a bit more expensive, but will last longer than gold plate with proper care.

Many Sarah Belle chains feature gold plate over sterling silver. Sterling silver provides a nice base metal of higher quality than brass. With proper care, it will wear well for a long time. 

Some of our chains and charms are gold filled and some are gold plated. The item description will tell you. 

Most of our metals have a wear life of a few years but it all depends on how the jewelry is cared for. When exposed to air, chemicals and water, it is possible for metal finishes to tarnish. It is best if your jewelry is the first thing you take off and the last thing you put on. It is best to keep it away from perfumes, water and chemicals. And it is ideal to store it in a plastic bag when not being worn. These habits will ensure longer wear out of your jewelry and keep them nice for years to come. 

Yes.

Most of our jewelry, as well as our perfumes and candles are made or assembled in our studio in Sellersburg, IN. Our malas are handmade by women artisans in Rishikesh, India. Our materials come from all over the world.

We believe it is best to choose intuitively. Crystals have a way of choosing you and it always seems perfectly guided when we yield their input. It is best to glance over a few different items and see which one seems to wink at you or get your attention first. It may not be an item you would normally expect to select. Just notice what seems to jump out. This is a good sign that it's meant for you. And we're always happy to help you with this process!

We source materials and crystals from all over the world including the US, India, Turkey, Ghana, Thailand, Brazil, China, Korea, and Germany. We do our best to only source from suppliers who uphold our standards around environmental responsibility and human rights. 

You can easily manage your subscription in the monthly box customer portal. Click heret to login. If you aren't sure how to do this, drop us an email at team@sarahbellestyle.com. 

When you are not wearing your Sarah Belle jewelry, it should be stored in an airtight plastic bag. This will prevent tarnishing and scratching. Here’s a trick we love for storing necklaces - we recommend sealing the bag with the top of the chain slightly sticking out of the seal to prevent it from getting tangled.

It is said that it’s best to put your jewels on last when getting ready and let them be the first thing you take off when you get home. Exposure to water, lotions, body oils, cosmetics, perfumes, excessive heat and humidity and cleaning agents may cause discoloration and affect the finish of the jewelry. While some of our pieces carry a lot of significance to the wearer making you want to wear them 24/7, we caution against this and recommend that you avoid showing or swimming in your jewels.

It is best to clean jewelry with warm soapy water and/or a polishing cloth. We discourage the use of jewelry cleaners because it could oxidize or discolor some stones.